Ngaa Ringa Awhina is a kaupapa Māori organisation specialising in Needs Assessment and Service Coordination. We are a free service. The organisation consists of several business units with expertise in different areas of work including facilitating access to secondary level mental health services in the Greater Hamilton area.
Needs Assessment Service Co-ordination
All Forensic mental health service provision business units.
Budget Holder
Ngaa Ringa Awhina© Clinical and Cultural Model of Mental Health Service Delivery
Te Mohiotanga Kotahi Best Practice
Te Aka Hono Tahi Needs Assessment and Service Co-ordination
Toka Tu Mataara Adult Court Liaison
Te Ara Kaupare Youth Forensic Services
Tamahere Hospital and Healing Centre
Hinau Supported Accommodation
Operations Management and Infrastructure Support out-purchased via Service Level Agreement from Ngaakau Tapatahi Trust Board.
Governance
The organisation is a charitable entity, with 7 board members whose backgrounds and skills cover clinicians, social work, legal, and accounting skills and experience.
Chief Executive Officer
[email protected]
Chief Operating Officer
[email protected]
Executive Officer
[email protected] [email protected] [email protected]
Clinical Contact
[email protected]
Kaumatua and Whaea
[email protected]
Board Chairman
[email protected]
Complaints Suggestions & Compliments
Ngaa Ringa Awhina is committed to providing an experience of the highest possible quality.
To improve our service to you, we welcome your feedback. To comment on our service, to complain or to discuss problems or concerns you can contact us;
Ngaa Ringa Awhina - 07 839 5146 - [email protected]
You can contact us yourself, or a whanau family member or someone else such as a friend can do this for you.
PLEASE NOTE this will in no way adversely affect the quality of care you receive from Ngaa Ringa Awhina either now or in the future.
When you use a health or disability service in New Zealand, you have the protection of a Code of Rights. The Code of Health and Disability Services Consumers' Rights provides the following 10 rights:
Right 1: The right to be treated with respect.
Right 2: The right to freedom from discrimination, coercion, harassment, and exploitation.
Right 3: The right to dignity and independence.
Right 4: The right to services of an appropriate standard.
Right 5: The right to effective communication.
Right 6: The right to be fully informed.
Right 7: The right to make an informed choice and give informed consent.
Right 8: The right to support.
Right 9: Rights in respect of teaching or research.
Right 10: The right to complain.
How to make a complaint
www.hdc.org.nz/making-a-complaint
